Ordered a wardrobe which stated it was in stock on the website. Ordered over the phone and paid for it. Got an email two days later saying it was out of stock and would be between six and ten weeks before delivery. So not only was the website wrong, the person that took the order and payment didn’t know it was out of stock. This was really annoying and the two day wait to be informed was ridiculous. Aside from offering apologies and a date, no other offers to compensate me for the inconvenience or replacement was made. I’ve ordered from this company before and was impressed with the product and delivery so thought they would be a safe bet, I was wrong and will avoid using them in the future. Still waiting on a refund.
4 years ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
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