5 stars for the product, which is great quality, but I dropped my rating due to the completely bizarre delivery setup. They offer free delivery - fantastic - however, you do not select a delivery date when ordering, you have to wait for an email to come through that gives you a possible 3 dates of delivery. However, you don’t get a choice of these delivery dates, they call you up on the Friday before the Monday, Tuesday or Wednesday potential delivery to tell you when they’ll deliver. I was told delivery would be between 3 and 5 on the Wednesday and was this ok. When I asked if delivery could be made on the Tuesday I was told that everything had been finalised (so why ask if this slot is ok?!) and if I wasn’t able to be there they could leave my cabinet with a neighbour or in a ‘safe place’ - both completely ridiculous suggestions for a piece of furniture. As a teacher, I cannot take days off work or work from home when deliveries are going to be made so had this not been in the summer holidays I would have been completely stuffed.
So, in conclusion, I’m really happy with the product but the delivery set up needs adjusting!
4 years ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.