Ordered two oak cabinets. We’re informed that items are assembled in Vietnam. Due to COVID also informed not enough staff to QA every item that arrives at their depot. One cabinets door catch was so misaligned making it impossible to close and one of the drawers on the other cabinet had a large sliver of the oak veneer peeling away as if ripped from just above the middle of this drawer. Emailed issues asking for a return and refund. Staff member responded within a couple of hours offering the refund once items were back with them, however this could take up to 12 days! Very disappointed especially issues with not one but two items. So back to the drawing board unfortunately.
2 years ago
Chiltern Oak Furniture has a
4.6
average rating
from
3,110
reviews
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