Ordered London bus bed for little boy and a couple of mattresses. Came damaged. The replacement part send out the next week also damaged. Part received for a 3rd time - damaged. Customer services a nightmare telling me to contact supplier. Phone call after to phone call between supplier and the Children’s bed shop. My little boy had to sleep on one of the mattresses for 3 weeks on the floor until a refund was issued. To add they wouldn’t even as compensation let me keep one of mattresses I was forced to open to give me 4 year old a bed to kip on..! Don’t disappoint your children with this substandard company. They tried to blame he supplied Julian Bowen who make the bed. Ultimately it was the bed shops responsibility. They didn’t have any issues taking the money, that part of the deal was fine..! Picture 1 &2 delivery 1 Picture 3&4 delivery 2 Picture 5&6 delivery 3