Very fast delivery, good communication with helpful friendly staff. The cutting mat? What can I say... Cut to size micron perfect. Value for money.... Well compared with similar cutting mats on the market, which are probably a third of the thickness, they work out infinitely better value, they are of better construction and certainly considerably thicker. Will I buy from Rhino Innovation again? You're damned right I will.... Though I probably won't need to for a while, their product is so good. Nice one Rhino Innovation. Proof that buying British is best.