The first bed I bought was good , expensive but satisfactory and my boy Woody loved snuggling inside. I purchased a replacement mattress recently which has turned out to be disappointing and of poor quality compared to the first one, it's far to soft not filled very well and it just dosent support my dog it sags terribly to the extent its very easily flattened by 15kg Whippet who is more or less lying in the ground now. I don't know if they are cost cutting to increase or maintain profit margin plus the cost of postage is far to expensive no matter what items you order £7 . I won't be buying from Charley Chau again due to the decline in the product quality and price ...