My shoes were dropped off at the collection point (my local corner-shop) a few days earlier than predicted. It was very easy and stress free. I have bought these Joseph Seibel Comfort Shoes twice before. I have narrow heels, high arches with very broad front feet (triangular feet) and it is very difficult to find anything at all to fit me. I do a lot of walking, and I am on my feet at work. They are not the prettiest shoes but they are comfotable and supportive. The only improvement would be if I could get them re soled, as the soles wear out whilst the shoe is still good. Also please do them in green in a size 42. But overall I am very happy with my purchase. Thank you.