Right from the start communications with BP Chargemaster were prompt and informative. The whole procedure for installing my charging point was carefully outlined and information requested from me was clearly explained. On the day of installation I received notification from both BP Chargemaster and the fitter, confirming the appointment and giving an accurate ETA. The fitter, SERGIO BERENGUER was fantastic, carefully outlining what he would do in clear terms. He respected my home, created a minimum of disruption and tidied up after himself. I highly commend his professionalism and would recommend him to all. The unit itself is functional and unobtrusive. I am happy with the unit and how smoothly the installation process went from initial contact to a follow-up call asking how the installation went and how the unit was working. I commend BP Chargemaster and their professional approach to the installation of EV charging units and will use them in the future if necessary. I will also recommend them to friends and family. Well done BP Chargemaster and Well done SERGIO BERENGUER.