Customer
Happy with the neatness of the installation of the charger point, however, recently observed that the rails in the consumer unit were left excessively long allowing them to become partially trapped. (This has been rectified). I also am experiencing the charger “locking up” and not charging my vehicle till I perform a reset by powering the charge point down and back on again. This is not know till I get in to drive the car to find it hasn’t charged! The app for monitoring and controlling the charge point will not connect despite following the emailed instructions to the letter. To date I have not been able to resolve this with chargemaster.
4 years ago
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