Would give 0 stars but its not an option. This company is quick to call you in the first instance but that is all it is quick at. Began the process to have a charge point installed on 3rd November. Its is now the 6th December and I have only just (after numerous calls and emails) got an installation date on the 10th of January!!!!! (2 and a bit months to basically get a plug socket fitted!!!!!!) The customer service of this company is just awful. After all this wasted time I am now left with a electric car that I cant charge!! Stay well clear of chargemaster.