Decided to go with Bp Chargemaster for our new Mini Electric. Initial coms was very slow and frustrating. Back and forth with numerous forms and pics of where we wanted it installed, the fuse box and the mains supply. If they were clearer on what they wanted to see as part of the application process this could have been done in one go. i.e. readable pic of serial number on fuse box, not just a pic of fuse box. Installation date set, installer arrived on time. Mike Kirwin was polite, professional and courteous. Was worried about typical additions fees but he walked me through what was going to happen, gave me a couple of options of how he could access the fuse board and got on with it. I work from home so was worried about him turning the electric off but he was kind enough to work round my diary and calls and in the end only turned the power off over lunch and for less than 20 mins. Tidied up, quick demo and job done. Thank you - So, upfront process is a nightmare and lots of wasted time and calls. To a point I decided I wanted to cancel my order. Installation is quick and a great service. Does it work and is it reliable? Holding my breath!