"Will not be buying from here again , they sold the jacket i had ordered online , then after i ordered a new one they send the wrong size . I had to go to the shop personally and pick up the correct one"
Please accept our sincere apologies for the mix up with your order. It was entirely our fault and down to human error. We try our best at all times to provide excellent customer service but very, very occasionally mistakes can be made.
I hope that although you were unhappy with the service you received, I hope the communication afterwards as well as the Helium jacket proved to be satisfactory.
We have certainly taken your comments on board and implemented training on these issues raised.