Speedy delivery from ordering,kept in formed of progress. Received in 4 days. Was replacing a damaged Cat flap. Thought I had ordered the exact same one, but found the flap a bit stiff, after a few emails I discovered from your representative Chris,that’s my existing one has now been fitted with a magnetic strip to keep out draughts from swinging open. After removing the strip it is perfect. Your representative Chris sent a few emails to me promptly to get the matter resolved. His service from your company was excellent and I now have a Happy Cat. Would recommend your company.