Miss Amanda B
Awful service, shocking customer service, people use these services because they need money as a matter of urgency, i applied for a loan to avoid some bank charges as a credit card payment was going to bounce, loan was approved but having waited 2 plus hours I have just received an email saying funds will arrive within the next 4 hours, meaning i have missed my deadline with the bank - I tried to reverse the loan as it is no longer any use to me but was told i couldn't - USE WONGA
Helpful Report
Posted 1 year ago
Hi Miss Brown, thanks for taking the time to leave us a review. We're always open to hear constructive criticism so that we can better our service. We see that you applied for a payday loan at 09:23 am today. The pay day loan application was then processed at 11:33 am after which our underwriters sent you new contracts to sign for a slightly reduced amount. Your loan was then funded at 1:53 pm, within about 4.5 hours. We understand that due to our responsible lending practices, the loan took longer to come through than usual, but we will always try and provide same day loan service where possible. Please keep in mind that once we fund your loan, we cannot control how long it takes for the money to pass through the bank system. We would also like to clarify that you are free to cancel your loan at any time. We have contacted you to cancel the loan and were happy to hear that you have decided to keep the funds after all. If you have any other questions, feel free to contact us. The Cashfloat Team.
Posted 1 year ago
Cashfloat.co.uk is rated 4.82 based on 602 reviews

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