My card details changed and I forgot to update them. Instead of giving me time to update them and make payment on the due day I was hounded receiving a call to my work! I felt harassed by this company even though I paid on the due day. It was a simple misunderstanding and I was made to feel like I defaulted even though had not. AVOID
Helpful Report
Posted 2 years ago
Thanks for your review. Our Terms and Conditions state that if a customer encounters difficulties before their repayment date, they should try and contact us. In the event that we are not contacted, we will try and contact you using the contact details that you submitted during the application process. As soon as you complained about calls to work, these were blocked by one of our negotiators. We are glad that you were able to make use of our online self service facility to pay off the loan quickly without further hassle. We apologise for any discomfort caused, The Cashfloat Team.
Posted 2 years ago is rated 4.82 based on 601 reviews

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