First of David f was lovely perfect sales guy I would highly recommend him to anyone so I’ve given him a 5 star in recommend but unfortunately surrounded by unprofessional unhelpful people my cars engine light came on an hour away from Dundee on my way home to edinburgh I had my 10 month old in the car I called and no one got back to me I called again told to take it to Seafield again no one passed on info, turns out the passenger door doesn’t open the clutch is getting replaced and a coil spring was broken fuming and disgusted doesn’t cover it they put my self and my child at risk when I eventually spoke to Rachel all I got was all the boxes were ticked car was good as far as the care still waiting on David the manager to call I expect some sort of compensation for the stress I’ve had to endure not even had the chance to drive my car because of the lies and rubbish service done on the car and to me I wouldn’t recommend Dundee they are lucky Seafield redeemed some small amount of faith but I’m still in two minds whether or not just to cancel as it’s only been a week And it’s been nothing but problems and no one ever getting backup me makes it ten times worse, I work in customer service and I can say the staff there have none and no empathy only denial won’t be back and wouldnt recommend branch to even my worst enemy
3 years ago
CARZ Dundee has a
4.8
average rating
from
2,993
reviews
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