I was absolutely bowled over by the CarStore Dundee. From the minute we arrived, the girls at reception were lovely, explained the way the store was set out and handed us a small map to help. We were introduced to our sales person, Craig Ross, the girls had already explained why they introduce us initially, to make things easier for us to come back and ask questions etc. Craig was absolutely fantastic, I cannot recommend him highly enough, going above and beyond doesn't even begin to cover how well Craig looked after us. He went through things with us as many times as we needed and answered all our questions very honestly. He was so attentive and when it became apparent that we wouldn't have a car for the weekend, he offered us his! We met a manager, the name of whom I can't remember but he was really wonderful, explaining things we didn't understand regarding finance and doing everything they could to rush through our paperwork in order for us to get our car quicker if possible. I was completely overwhelmed with how well we were treated from start to finish. Even when we picked our car up the lady taking us through everything was so friendly and even waited past her shift finishing when we'd forgotten a somewhat vital piece of paperwork and had to rush back to get it. It was an absolute pleasure buying our car, we have already recommended not only the Carstore but Craig in particular to family and friends. Five stars isn't high enough :)
4 years ago
CARZ Dundee has a
4.8
average rating
from
2,993
reviews
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