Susan Duke
y experience in brief, Bought car, pick up tue wasn’t ready, call thur salesman going to deliver it, another call he couldn’t get lift from my house to his, so took car to his house and was going to deliver it next morning, no yrs mot, car had to go back to garage, fri call at 4.20pm salesman was leaving garage (45min drive), arrived at 7.20pm handed me one key paper work that I didn’t sign and left, looked in car no manual, no service book (which puts value of car down by 25%) dent in door, one key, stain on back seat and paid over £200 for supaguard no after care pk or certificate, phoned 23 times, 3 emails until someone phoned me back, meeting last Monday, after sales man said he was going to see if he could get service book, phoned fri to speak to him no call back, I now own a car that is £1500 down on value because of not having service book, Peter Vardy knew there was no book because they serviced it before they sold me car, I am disgusted by they way I have been treated and if I don’t get my money back or credit note for every penny I have given you, I am going to the papers, social media, I have worked for Royal Mail for over 29 yrs and they employ over 150,000 people and we get a post office courier every month and there is a page on it for us to write a letter, as you can imagine if I do this I will be getting to a very lot of potential customers if nothing is done about this, that’s been 3 weeks I’ve been fighting with your company and it is a disgrace how you lot treat a normal person on a normal wage that has saved very hard to afford a decent car
5 years ago
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CARZ Dundee has a 4.8 average rating from 2,993 reviews

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