Hi our experience has not been the best we were sold a Ford kuga that had to be brought down from Aberdeen which took over a week to come down nobody from Dundee bothered to call us we always had to call to see if it was in when we viewed the car we noticed that the windscreen was chipped in the centre also the rear parcel shelf was faulty and paintwork inside the door which we were told all wood be sorted by Monday ready for collection I had my doughts but Monday came and went no phone call to say it was ready or not ready but we got a call on Tuesday it would be ready on Wednesday which we could not make so Thursday 6pm we had a great lady do the hand over she was really helpful can't praise her highly enough about your only employee I will we drove the car home when I noticed that none of the faults we were told would be we went back to the store only to be told that nobody from the service side was there and somebody would call in the morning how can a car that has a stone chip in the middle of the windscreen be missed on your 100+ check that we kept getting told about when we buying the car is beyond me and the other 2 faults but I have a very bad feeling about this car
5 years ago
CARZ Dundee has a
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