Arrived to collect vehicle atallocated time, was kept waiting almost 2 hours , was not shown around the car. I pointed out an oil leak but was told by Salesman & mechanic it was air conditioning.I phoned the following day with faults glass in boot, no sat nav in car , no mot & dent in door previously advised would be fixed still not fixed I was assured someone would call the following day no call ever came, however the following day we returned the car with an oil leak. No colleagues available to deal with our compliant, had to wait one & a half hour for courtesy car to be organised. We had this car for a week before we heard from yourselves to be told oil leak fixed, however none of the other faults had been fixed so we refused to collect until these were rectified.we collected our car on 30th June, had it until 3rd July & then collected it once repaired on 14th July. Why a vehicle would be put out in such poor condition doesn't do your reputation any favours.