We came to view looking for a Range Rover evoque which you had in stock. I spoke to the salesman who was helpful at first. After the road test when we sat down with the salesman one of the first things I asked was about the service history he said it was electronic and that I could phone up a Land Rover dealership to get it so he asked about our car’s full service history and locking wheelnut which I said it had. We decided to buy the car at that point. He tried to sell us extra products which I said I would think about it as we were over budget he mentioned we do a paint protection system which was £250 at that point I thought it was not a good deal as I had my Porsche done for £150 which he agreed to find out if they could match it and we agreed to this. On checking the boot I realised that I had paid for a bag of Autoglym products and that the car had not been treated with a paint protection. It did not bead with water when we washed it. I thought the car was getting a paint protection coating not a bag of polish. He said he would phone on the Monday morning about the extended warranty and he did. I declined the extras and I mentioned the holiday vouchers offer on that day and he said when you collect the car ask about it. On the pickup day we did the paperwork and we asked about the holiday and she said that there were none left even though your website said you would get the deal if we purchased a car. After that we did a walk round and she asked if we had left the service book and locking wheel nut in our car. She told us that the wheel nut was missing from the evoque and that it would be posted out to us. Checking in the boot I was surprised to see a puncture canister that looked cheap. We drove back to Edinburgh with no wheelnut and a canister that would not have done the job if we had a puncture. Poor show. Over the weekend we noticed the tailgate was not working electrically so we phoned back on the Monday and I was told they would check with the Edinburgh branch and get back to me but they haven’t yet and it’s now 2 weeks. I did phone up Pentland Land Rover about the service history and they were not helpful and said Peter Vardy should have done it for you as they have a dealership in Aberdeen. Totally disappointed as we spent £23000 and have had no after sale service from yourselves as detailed above. I look forward to hearing from you.