When my car got totaled, Cars-on-Demand seemed like a good option while I shopped around for a permanent replacement. The service provided by Cars-on-Demand was professional and courteous. The reason for my very low rating is due to Cars-on-Demand insisting on charging me for the tiniest of barely visible scratches - all on the tyre rims. Something that would normally fall under wear and tear! Bear in mind that some of the scratches were so minute that even the very thorough inspectors did not see them while inspecting the car on pick-up at my property, and yet, somehow the eagled-eyed staff at the company office were able to spot the scratches from pictures taken by the inspectors on a mobile phone! In total I lost £444.00 from my deposit which I am really not happy about! My complaints fell on deaf ears. Because of this I will NOT be recommending Cars-on-Demand to anyone.