My partner and I purchased a 2017 Kia Sportage GT Line from the Ashton under Lyne branch in January 2020. One of the main reasons we were attracted to the Sportage was the 7-year warranty which was promoted by their staff during the sales process. However, a few days after buying the car we noticed that the servicing, required to maintain the Kia warranty, had not been done. On further discussion with their branch it was confirmed that the ongoing servicing required by Kia, which includes servicing the car every year or 10,000 miles, whichever is the sooner, had not been done. The car had undergone one service at 23,000 miles. Before this service, the car should have had two services completed already but both were missed. As a result, the Car Shop confirmed the car no longer had a guaranteed Kia warranty. As a result, we requested a replacement car but it was found that all cars in the north-west fitting the specifications we requested had all been purchased with this same issue so we requested to return the car and a full refund. We arranged for a refund and returned the car which left my partner and new baby without a vehicle. As a result, I requested a fast transfer of the money so we could quickly buy another car which we had seen but this transfer was delayed and took five days to complete. When I spoke to the branch about the reasons for the delay they admitted that the Car Shop had sold us the car with finance still on the car which had been flagged by their finance team which resulted in them blocking the payment. This is illegal as per the Consumer Protection from Unfair Trading Regulations 2008 which stipulates the seller must not sell a car with outstanding finance. They also didn't tell us the car was ex rental which they are obliged to do under the same legislation. During the discussions with the Car Shop I repeatedly made them aware that the cars were still being advertised with full-service history which is what Kia describes as being required to ensure the 7-year warranty. They acknowledged this and said it was a processing error. A month after returning the car I notice that the car, and others, are still on their forecourt and on Autotrader being advertised with a full-service history. I also asked them to ensure all people who have purchased the cars are contacted and made aware of the issue. They assured me this would happen.