Bought mini countryman on a sunday from wakefield. Next day phoned call centre at Sheffield 20 minutes to answer told them stop start wasn't working and annoying tapping coming from rear drivers side also service light on even though service book stamped 4 weeks before , got booked in for check for following week . Sat waiting for 2 hours while car been checked , stop start needs a new battery , tapping noise not found service light still showing , waste of time . Called in 2 weeks later to see if battery had arrived and to complain about service light to store manager at first he wasn't going to do the brake fluid change but then changed his mind and booked it in with battery change and look for tapping noise . Called in one week later for appointment waited 3 hours got car back new battery for stop start, brake fluid changed or so they say tapping still tapping , they couldn't find the noise. One of the staff gave me a direct telephone number to call if any problems . That day later on at night I was driving and it began to rain so put wipers on they were going all over the place and came off onto the bonnet and scratched it ,apparently to change the battery on a mini countryman you have to remove the wipers by unbolting them . These had been undone but not tightened up and the stop start was still not working so next day phoned direct number and nobody answered all day so at about 4 o'clock I phoned Sheffield she said she would get wakefield to phone me the next day the next day came and went no phone call and no phone call since . I would like to know email address to complain to if anyone could help me . I got the stop start repaired at my local garage it is working fine now thank you Shaun Dolan Leeds