Bought Mercedes from Carshop Cardiff . When driving home car started vibrating from N/S rear. Thought wheel needed balancing.Took it to local garage and was told the wheel was out of shape. So contacted Carshop . Who made me drive back to Cardiff to tell me they will order a new wheel . Took the car back a week later after chasing them on the phone all week. The finally changed the wheel , but changed the wrong wheel. So when l home I rang them . The excuse they gave me was there was nothing on the job card in the workshop. Poor excuse any one with any common sense should of ask the question, not take a one in four chance of getting it right. After three days later they agreed to send the wheel to Halfords Bristol for them to change it . When I got there the Carshop had not booked it in , so had to go back the next day . Finally done but there is still a vibration in the car . I’ve recently emailed the car shop of this problem, and was promised a call back from customer service manager. Three days later sill no reply. It seems once they’ve had your money they don’t give a f**k. I would not recommend the place or buy from them again.