There are plenty if other places to get flooring, but I chose Carpetright because there is a store near to me! Big mistake! Having ordered the flooring I was told it would be in the shop within 2 weeks. 4 weeks later I am still waiting and twice I have called and they say it is about to arrive at the main local warehouse or has already arrived and will be in the shop the following Wednesday. Doh! To top the poor logistics the staff on the phone have tended to get a bit shirty as if I was expecting too much! Probably they are dealing with disgruntled customers regularly!