Recently purchased a mattress which has not got the same comfort level as the one in showroom which is exactly why we bought that particular make and model .carpet right had the mattress tested at our home and surprise surprise they found nothing wrong with it.Although it qualifies for the 60night exchange guarantee this is not adequate when no other mattress feels suitable.we feel that we have been misled and sold a product that is not the same as the one advertised plus we had to purchase a over priced mattress protector to meet the guarantee conditions and have been refused a total refund .will not be shopping at carpet right in the future