Ordered flooring on line in January and an email from them said delivery in 7 - 10 days. After 14 day I phoned and was told out of stock but it will be back in stock in 2 weeks. Phoned again at the end of February and was told it will be back in stock at the beginning of March. Phoned middle of March and given a date of 28.03.22 and they would then deliver. Phoned yet again to be told not in and they don't know when, so I cancelled the order. Had confirmation of cancellation on 07.04.22 and over a week later I have been told that my money will be given back soon. They take your money straight away when you order but when you cancel the order because they don't deliver, they hang onto your money! Absolutely terrible service from this company.