Don't use this company. The didn't clean the areas they said they would. They didn't remove any of the marks on the carpets. They damaged my carpets irrevocably. Their customer services team are rude and disinterested and their appears to be no manager / owner. They are not registered on companies house. They failed to respond to 1 in 5 of my frequent attempts to contact them. When they do respond they argue that I'm not telling the truth despite clear evidence (photographic) to the contrary on the basis that 'they couldn't be in business if they did that'. And variously that apparently it was my carpets that were the problem not their cleaning.