Would give 0 stars if possible. Avoid at all costs, would never book flights through a third party again. Booked tickets for 3 people for 3 flights totalling £2000. They cancelled our flights, but then apparently couldn't refund us before 8 WEEKS. And charged a £165 UNLAWFUL "admin fee". Serious danger of losing our entire holiday without that refund and they took a chunk out of it for doing literally nothing. Basically a scam? I am sure there'll be some lying PR reply about their 'terms and conditions' (which are illegal btw) or that they 'don't have a record of our booking' but I seriously advise not using them ever. Trying to speak on the phone to get my money back, I was patronized, shouted at and basically bullied into accepting the admin fee so i could get my money back to book alternative flights or lose the holiday. AVOID. Disputed with creditcard and even their legal team said this company was extremely aggressive and they couldn't get my £165 back.