Anonymous
DO NOT BUY FROM CARDYARD! I have been buying online for countless years, but this has been the worst experience I've ever had. I tried to make a test £4 purchase to see if this site was a scam or not and it not go ahead. The same card I've used to make hundreds of online and offline purchases this year without problem. I chased them up and they asked me for my ID. No company I've ever made an online purchase has asked me for that. I scanned and emailed them my proof of ID immediately. Then they did not reply to me. They simply wrote me one sentence saying "check Intercom". I had no idea what intercom was, as not a single of the hundreds of thousands of people I've communicated with by email over the years has asked me to "check Intercom". I eventually discovered this was their online chat facility. Why they can't simply answer my email or give me a ring beggar's belief. No replies there whatsoever. I even sent them screenshots showing there's no reply there. I tried ringing them multiple times - no answer to the phone. Left message to be rang back - re reply. Tried contacting them again by email etc. But they are complete and total amateurs. I haven't received my voucher code! This is literally the worst shopping experience I've ever had. Wasted three hours of my time with no result. This site is probably run by a one man/woman in their bedroom - hence never picking up the phone - probably from Eastern Europe or somewhere like that due to the poor and difficult-to-fathom English and is a complete shambles of an operation. Don't touch them with a barge pole: you will regret it!
1 Helpful Report
Posted 1 month ago
You made an attempted purchase on our website, but the purchase failed and you received a full refund to your credit card. You were invited to send ID to complete this purchase and you complied with this request. However, by the time you had sent the ID, the purchase had been refunded to you. You are now free to make future purchases if you wish.
Cardyard has always been fully a UK company; all staff live and work in Exeter, Devon. We are an equal opportunity employer with a diverse workforce.
Posted 3 weeks ago
Cardyard is rated 4.75 based on 841 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial