Anonymous
I ordered the wrong oil filter by mistake sò immediately emailed to explain and apologise . I received no reply. The next day I thought I had better phone . They said it was too late now as it was in the system to be dispatched and nothing could be done to stop It! It arrived three days later and I will have to return it now. Whilst it was my initial mistake, very poor communications, both to me and internally, have led to a a load of hassle for me.
2 years ago
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