The trip was amazing, more than I had hoped for! It was brilliantly organised and planned, fantastic tour guides (Sue is simply great! You are lucky to have her services!). The drivers were great, always felt safe and cared for. The cruise was brilliant as well. Staff in all the hotels we stayed in and on the ship were wonderful; friendly, sense of humour, good attention to detail. Questions or concerns were addressed by you, Adla, and your office colleagues with speed, efficiency and professionalism. Would not hesitate recommend you to others, and have done so. The only niggle I have and this is not down to you, is the BA flight out in a 7- something plane. Way too small and crowded in its seating configuration. The airbus on the return was significantly better! We loved Canada! If I was 35 years younger, I would seek to immigrate to the west side! What a beautiful and vibrant place! This was the trip of a life time for us! Thank you so much!