Totally unethical business. Lies, smoke and mirrors at every turn to keep the money rolling in. Zero customer service, vague communication and ignorant of valid travel concerns. Lots of accreditation’s that when you check are not worth the paper they are written on. Miss selling with a glossy sales pitch from the start. Do not believe their blurb. Continually ignore government advice and common sense. They have behaved terribly during the pandemic and shown no duty of care to the children due to travel with them. I wouldn’t trust them to organise a trip to the corner shop. Have cruelly taken my Grandaughters fundraising of over £2000 by using their unfair contractual terms and conditions to show no flexibility at all.