DO NOT USE THIS FIRM UNDER ANY CIRCUMSTANCES. This is an appalling organisation who have decided to hide behind their T&Cs which were agreed pre covid-19. They have flights listed in my trip section that do not exist, Their staff do not engage. Those who can comment are automatons who speak legalise and who have no concern for the health, safety or welfare of anyone connected with the trip. They dissemble at every turn and cannot be trusted. They claim to be ethical, but there is no evidence of this, nor is there evidence that they operate safely with repeated requests for risk assessments ignored. Their only concern is to extort the next payment from young adults with the threat that they will cancel your place as you failed to meet the T&Cs. One wonders just how long they will persist in refusing to cancel trips to South America? Once they do they will no doubt try to rearrange to some other country to continue to cling to hard earned money. They have no concerns that they have sucked the any and all excitement and joy from the experience via their intransigence and pig headed approach. Try personal view is they are in deep financial difficulty. They claim to have 4000 travellers in summer 21 but as I still can't get my hair cut, it hard to see how you can safely organise trips for so many young people to so much of the planet that is presently closed and almost certainly will remain so for months to come. With 4000 cancellations they'd be on the hook for at least £16 million. I hope they go bust A truly disreputable and odious company.