We booked a butler for my friends hen do but unfortunately it was nothing like we expected and we were left feeling largely disappointed. Booking the butler was an efficient process and John responded quickly to any questions we had. I called up about a week before to confirm all was ok. I was told yes and that our butlers name was Gavin who gets good feedback....... Then a bloke called AJ turned up. He was a nice enough guy but he seemed to think it was enough to turn up and look pretty. We all had a good time but that's because we made it a good time rather than thanks to AJ. He joined in the party, drank our drink and ate our food which wouldn't have been a problem had he contributed something more. Any games we played were co-ordinated and thought up by us and at one point my friend actually poured him a drink - quite the opposite of having a butler.... We'd hired him for 2 hours and once the first hour had passed I actually said to him we'll take a back seat and let you take the lead now ..... still got nothing. He clock watched for the last 15 minutes and at 5 to 10 went and got changed. Looking at other people's feedback I'd say we just got unlucky but our experience certainly wasn't value for money and we really felt reluctant to pay the balance. It ended up being £105 for a 2 hour conversation with a pretty face .....