Well this was my 3rd order. WHAT A DISASTER told delivery on Tuesday 11,30 via email and text that's fine, then driver called me twice to tell me he's on his way last call 30 min away that's fine. So take out old door. when he arrived parts missing to join 3 parts of the door together 2 sides and centre never had this before. Always come complete ready to install. . Never had a split delivery on my 2 previous orders Rang there office 3 times no reply, when i got through got quoted there term and conditions ( which did not help). Told parts would be hear before 9 on Wednesday had someone hear waiting from 7.30 never arrive. Called 3 times in the morning to fined out what time they would arrive, said they would call me back each time, they never did then i called again at 11 they said before 12 never came then on its was 1pm never came. then called again at 3 never came back to me then they arrive 3.45 Very disappointed this time, they seem to have change the way they produce & deliver not good!!!! especially when you have a 3mt gap to fill. Had to buy timber and OSB to fill the gap temporary. We have another 12k of orders after spending over 5k already with them. Have to think again going forward. this was very costly for us this time. shame like the easy web site. Trevor Osborn