Called as an emergency as no power (closing time friday).
Someone was giving me a callback within 1 hr to assist me.
This was 5 weeks ago and yes you guessed it. Still waiting for a callback.
Sat over a weekend with no power until i could get help at opening time monday. All i needed in the end was a new key and a code.
Raised a complaint 3 times since and still no response from any of them
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