First time of using built as the prices seem quite good. Ordered with the am delivery slot of between 09:30-12:30. Sadly the order never turned up. Called them who said the driver should be here within a further hour and that someone would call back to confirm this. Never got another callback. After one hour I had to call again as order still hadnt turned up by 13:30. I was told they didnt know where the driver was. I had to go back to work in the afternoon as I could only get the morning off which i had take off especially for this delivery so I said I couldnt wait any longer and as they had failed to deliver, to issue me a refund. They agreed to issue a refund. Sadly the whole process was a total dissapointment.