Mike Dingley
I needed an 8” concrete flue liner. Concerned that there was no confusion, after a number of calls to various staff members and finally getting one to measure both the inside 8” and outside 9” diameters I placed an order Friday afternoon for collection first thing Saturday morning. Having driven from the other side of Birmingham I was extremely disappointed to learn that it was the wrong part and I’d wasted my time. To add insult to injury when I asked for a refund, I was told they couldn’t help and I must apply on line
Helpful Report
Posted 1 year ago
Hi Mike,

Apologies for this mistake. We issued the refund straight away but it can take 3-5 workings days to be back in your bank account.

Please do give me a shout if you have any other questions.

Kind Regards

Posted 1 year ago
BUILT/ is rated 4.63 based on 1,391 reviews

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