Anonymous
Took a substantial amount of money from me over 2 weeks ago and was assured delivery would be within 2 days. Got an email day after saying goods depatched but with no tracking. Asked for tracking was told it hasn't been sent yet. Emailed several times in past 2 weeks with no reply. Called numerous times but no one answering the phones despite their website saying they are trading as normal despite Covid19. Caused huge problems for my business as if we don't have enough to deal with at the moment. Had to stop my job, lay off 2 staff becuase of it andnow have unhappy customers. Would never use these again and no idea if and when I will ever get my money back.
3 years ago
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Merchanting Ltd has a 4.1 average rating from 1,632 reviews

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