Abousetly shocking. Was told I couldn’t transfer my business number, advised only way was to go cloud based which were plug and play so I placed order, phones arrived then BT made appointment for training, Training was from outside the country was then told that they needed to take control of my computer to set them up. I declined. As if anybody would give anybody control of their computer especially from outside the U.K. with all the fraud nowadays and them saying there is no set up and there plug and play. This has now delayed my move as I will now have to go to another supplier so I can keep my number. Due to BT not been truthful they have cost my company £1200 so far and rising, Will be going to ombudsman to claim back every penny from BT will be transferring all other contracts to alternative suppliers when out of contract and will never use again. Why the need to lie BT?