Read all BT reviews.
"BT provided such poor customer service, couldn't meet customers' needs at all. Always charge customers extra money even when canceling the contract. My broadband package expired this September, but BT doesn't contact me to inform this and charged £20 extra this month. It was ridiculous to pay £63.49 to pay for the broadband package?! I complained about this issue over the phone, one staff advised me to continue working with BT and was able to offer me £36.99 for the broadband and line. I ended the call as I wanted to have a conversation with my partners but was not told the price would be different next time! I called in twice afterward and was offered £37.99 and £39.99. Every time I called in and ended up with disappointment and the problem couldn't be solved at all. I am so disappointed with the service and price offered. Although I am going to cancel BT's package, they still need to charge another bill?! It is definitely a wrong choice to work with BT and it lets me down all the time!!! Never come back!"
Posted 6 months ago
BT is rated 1.48 based on 231 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support