David
>
The question should be what went right! Starting with a complete mess up when we were due to go live, needing 5 engineer visits, nobody talking to each other and not keeping us updated. Went live 3 weeks later than it should have - quite frustrating for a business that depends on its phone service. Customer services staff who don't have a clue what they are talking about, impossible to get through to the right person to discuss your problem/requirements with. Being harrassed by overseas staff for being a day late with your payment and oh yes, the constantly overcharging - one bill came in for £1300 when the true cost should have been £360! I really regret signing upto BT and can't wait for our contract to come to an end so I can switch elsewhere :(
2 Helpful Report
Posted 2 years ago
BT is rated 1.47 based on 307 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial