We have been extremely delighted with the high speed server. Customer service is excellent. Technical support team are brilliant, we get a reply immediately. It’s great dealing with a smaller team than other huge companies, it’s more personal. We did have a few issues with poor connectivity but this was resolved within 24 hours. We were kept updated with emails. Our only issue has been connecting to WiFi using our personal VPN via Cisco Any Connect. This VPN has been provided from our workplace ( government, NHS) Although broadband and the Cisco Any Connect team have been happy to help with advice, it has been left up to our work IT department to sort it and they are proving very unhelpful. Broadway are aware as this is a constant problem with any Cisco any connect clients but unfortunately it is still not resolved. It is proving quite difficult and frustrating working from home. On balance we would still have moved over to Broadway as the speed is great , what a change from our previous 2MB, and customer service is exceptional.