"14 days and still counting...
I've placed my order on 29/12/2015 and today is 12/01/2016 and do you know what? I still didn't receive it!..
I sent several emails to them but received copy&paste automated responses - no solutions, no results.
I rang them up today and they told me that they have numerous orders right now so they may fail to follow up each and single order. What a shame... Their approach is not professional at all.
I would recommend the business owner to upgrade their systems and provide career training to the staff as it seems the service fails to satisfy customer expectations.
14 days and still counting..."