As has been written in another review here, the service is slow and is incredibly expensive for the tiny amount of data you get: Ofcom estimates that current family data usage is at 190GB/month: we get 10GB for or £27 a month. It runs out within a week despite us using our devices' mobile data and an EE mini WiFi device device (£27 for 60GB). The company can't or won't tell us what's eating up our data, due to data protection laws: when I asked why I couldn't have access to my own data, I was told it was held in Italy and I'd need a court order. I'm stuck in a 12-month contract, desperate to find a viable alternative to my rural internet woes: this is most definitely not it.