From the advisory consultation and signing the agreement of sale with Robert Love from British Home Buyers the process was personalized to my requirements. I was advised every step of the way. I decided the marketing price. I was appointed a representative to help assist and advice to the legal requirements required and there completion. This could be followed through every documented on the PowerPoint app. Eli was excellent at this. When a complication arose due to my property being tenented and a six month delay had to be added into the sale process, this was treated with discretion, expertise, experiance and most of all patience. Neither I or the purchaser were forgotten at this stage, we were kept in the loop, updated and advices at all times. Also when the convayancing solicitors had an attempt hacking near to completion and communication had broken down at that crucial time, BHB stepped up with advicer Charles to co ordinate and liaise between all concerned until the exchange, ensuring our financial confidentiality and peace of mind. I am most grateful to the team for securing the sale of my property and I had no hesitation to pay the fee on completion December 2021 after the process had taken nine months in total I felt they had earnt it. Thankyou so much.