Following an appointment on Bank Holiday Monday to have my bedroom carpet, landing & stairs steam cleaned and the operator being in and finished within 40 minutes, no sign of any steam and the carpet just looked as if it had been hoovered, basically it looked no different.Breeze website gives 100% guarantee that if you are in any way dissatisfied they will re-clean the area you are unhappy with? this is not the case when you ring to complain.A total waste of money and i would certainly not recommend this company and have already encouraged a friend to cancel her appointment for next week.