Very disappointed with the standard of cleaning and lack of customer care. Although it states on their website '100 garentee to re clean if not happy', l was told by the managing director that once the cleaner has left the site he won't come back to try to put the problem right, so don't pay and don't let him go until you are 100 happy. The company seem to use different cleaners for each area, l live in SW1 so I'm putting this up to worn other customers to be less trusting than I was. It's also a shame that the company has put its reputation in the firing line as l know someone who has used them before with good results but it seems to depend on the cleaner that is sent to you so it's not a consistent good service and that has made me loose confidence in using them again. Christine